Need help?
Frequently Asked Questions
Shipping & Delivery
Yes, we offer free
international shipping on all orders! For more, you can read our Shipping policy.
Yes, we offer free
international shipping all over the world! For more, you can read our Shipping policy.
Delivery times are
typically 5-15 business days, but this may vary based on your location.
Once your order ships and
the tracking number is available, you can request it from us via email (gothoasis@gmail.com) or our
contact form.
Products & Returns
We offer hassle-free
returns within 30 days of delivery. Items must be unused and in their original
packaging. For more, you can read our full Return and Refund Policy.
Please contact us
immediately with photos of the damaged item, and we’ll resolve the issue
promptly.
We recommend checking our
sizing guide on the product page for accurate measurements.
Ordering & Payments
We accept major credit
cards, PayPal, and other secure payment options displayed at checkout.
Absolutely! We use
industry-standard encryption to keep your financial and personal data safe. For more about your
privacy, you can read our Privacy Policy.
Orders can only be modified
or canceled within 24 hours of placement. Contact us immediately for
assistance.
Customer Support
You can reach us via
our Contact page
or email us at gothoasis@gmail.com
In many locations we do, live
chat is available for quick assistance.
Promotions & Rewards
Enter your discount code
during checkout in the designated box, and the discount will apply.
Only one discount code can
be used per order unless stated otherwise in the promotion details.